FREQUENTLY ASKED QUESTIONS

BOOKING A VEHICLE
Can I book over the phone as well as online?
What if im not experienced or confident using a 4x4 off road?
The vehicles are fully booked over the days I want to travel!
Do I need to be 25 years of age to hire a vehicle?
Are there any other fees apart from the day rate?
Is there a minimum hire period?
Is there a KM limit with using the vehicles?
Is it possible to change my booking after it's been confirmed?
Am I required to pay a bond?
Are pets allowed?
PICKING UP THE 4WD/CAMPER
Where is the pickup location and what time do I collect my vehicle?
What is the handover process when I pickup my vehicle?
Do I need to bring documentation when picking up my vehicle?
4x4 CAMPERS & TRAILER INFO
Is the camping equipment included?
Is the safety equipment easy to use?
Is there water storage?
Are there long range fuel tanks in the 4x4?
Are the roof top tents easy to set up?
What is complimentary with the camper hire?
DURING MY ADVENTURE
Who do I contact for assistance if something goes wrong?
How many spare tyres are there and how do I change the tyre if I need to?
Where am I insured to drive?
How will I know if I need special permission to drive on certain roads?
What are some good places to go exploring?
Is beach driving permitted?
How do I use the recovery or safety gear?
RETURNING THE VEHICLE
Are there any late fees if I do not return the vehicle on time?
What condition must I return my vehicle in?
What are my responsbilities before returning the vehicle?
ADDITIONAL CAMPER INFO
Does the camper trailer hire come with an extension lead for shore power, such as when staying at a caravan park?
How long can you camp off-grid with the camper trailer's battery, solar setup, and supplied provisions?
Can the camper trailer accommodate an additional solar input, such as an external solar blanket?
Is it necessary to install an external Anderson plug on my tow vehicle to charge the camper trailer's battery while driving?
Are there any restrictions on where I can take the camper trailer, such as off-road or specific campgrounds?
Are there any age or experience requirements for towing the camper trailer?
What safety features are included in the camper trailer, such as emergency equipment?
Are there any specific rules or guidelines for cleaning and returning the camper trailer after use?
Do you provide any additional accessories or equipment, such as camping chairs, tables, or kitchenware, with the camper trailer rental?
Is there a limit on the number of occupants allowed in the camper trailer?
Can I bring my pet with me if I rent a camper trailer?
Is there a mileage limit for the camper trailer rental, and are there additional charges for exceeding it?
Are there any insurance options available for the camper trailer rental, and what do they cover?
Is there a backup plan or assistance available in case of breakdowns or technical issues during the rental period?